📘 Topics Covered

Behavioural Styles and Responses: Understanding different initial reactions to conflict, such as avoidance, confrontation, and collaboration, and how this impacts conflict resolution.

Perceptions and Assumptions: How preconceived notions and assumptions can escalate conflicts and ways to reframe conversations constructively.

Non-Violent Communication Techniques: Methods that facilitate difficult conversations, active listening, empathy, and strategies for achieving mutually beneficial outcomes.

Emotional Intelligence: Developing skills to recognise, understand, and manage emotions in oneself and others to prevent escalation and resolve conflicts effectively.

💫 Benefits:

• Reduced workplace tension and improved team cohesion.
• Enhanced ability to handle challenging situations constructively, minimising disruptions.
• Increased leadership effectiveness through improved communication and conflict-resolution skills.
• Insights from experienced mediators and practical techniques.

Learn more at DVVA 

❓ About This Event

As conflicts arise naturally in any group setting, cultivating the ability to address them constructively is key to maintaining positive relationships and achieving shared goals. In partnership with Dundee Volunteer and Voluntary Action, Bring Together Ltd aims to empower third sector organisations and community leaders with conflict management skills. Join this workshop series facilitated by Bring Together to gain tools for managing conflict and improving communication within your organisation or team. Over 4 interactive sessions, engage with leaders, explore real case scenarios, and earn a certificate of completion.